At YUJME SOLUTIONS LLP (doing business as Yujme), we value your satisfaction and strive to deliver quality
products. If you’re unsatisfied with your purchase, you may request a return,
replacement, or exchange within 10 working days of receiving your order.

We accept returns, replacements, or exchanges under the following conditions:

 

• • Damaged Product Received: If your product arrives damaged, please follow the instructions below to initiate a return or replacement.

• • Wrong Product Received: If you receive a product different from what you ordered, we will correct this promptly.

• • Missing Item Received: If an item is missing from your order, we will address this issue accordingly.

 

Quality Issues / Product Not Suitable:

In cases where you are unhappy with the quality or the product doesn’t suit you, we offer returns or refunds in 10 days. However, we are happy to provide a replacement or exchange.

 

• • We will arrange for your product to be picked up from your location, Nominal return shipping charges will be charged by the customer. 

• • Upon receiving the returned product, we will issue a Gift Voucher Code for the same amount, excluding forward and reverse shipping charges.

Note: If only one or two accessories in a set are damaged or missing, we will dispatch the missing or damaged parts to your address. The entire order will not be eligible for return or replacement..

How to Request a Return, Replacement, or Exchange:

 

• • Email: Please email us at info@yujmefashion.com with your Order ID and a detailed reason for your return or replacement request.

• • Condition: Ensure the product is in its original condition as sent during the return.

• • WhatsApp: For quicker assistance, you can contact us directly on WhatsApp at +91-9782397825.

We appreciate your understanding and cooperation. Your satisfaction is our priority, and we’re here to help ensure a smooth and positive experience with Yujme .